The wrong question, and the right one
Most people start with "how much?" The better question is "who actually handles my pet, and what happens when something goes wrong?" Price sorts itself out once you know whether you're hiring a real mover or a broker who will sub-contract your dog to a company you never chose. Here's how to tell them apart.
Nine questions that reveal a good service
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Are you a member of IPATA?
- Membership of the International Pet and Animal Transportation Association signals a vetted, accountable operator held to a code of conduct.
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Do you handle my pet yourselves, or sub-contract it?
- You want to know exactly whose hands touch your animal on both ends. A broker who can't tell you is a red flag.
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Can you give me an itemised quote?
- Real quotes break out flights, crate, vet work, permits and service fee. Vague "all-in handling" numbers hide margin and surprises — compare against our cost breakdown.
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Have you done my exact route before?
- Corridor experience — your city to Taiwan specifically — beats general reputation.
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Who builds and owns the compliance calendar?
- The titer window and permit deadlines should be their responsibility, in writing.
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What's your live-animal and contingency protocol?
- Ask what happens on a delay, a heat embargo, or if your pet falls ill.
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Is the crate included and correctly sized?
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Can I speak to recent clients on my route?
- Real references, recent and route-relevant, not just a wall of star ratings.
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Do you ever promise to "speed up" the titer or quarantine?
- If yes, walk away — those timelines are set by biology and law, and nobody can compress them.
Red flags to walk away from
Be wary of: quotes with no line items, pressure to pay everything upfront, promises that
ignore Taiwan's timeline, no clear answer on
who physically handles your pet, and no plan for when things go sideways. A trustworthy mover is
calm about the hard parts because they've handled them before — and says "no" to shortcuts that
would put your pet at risk. When you've found one, an itemised quote is
the natural next step.
Want this handled for you?
Everything in this article is work 886JetPet does daily on the Taiwan corridor — the paperwork, the calendar, the airline, the arrival. One quote, one team, door to door.